DeAnna Cappello is a Client Retention Specialist at Plan Medicare, dedicated to ensuring every client feels supported, valued, and confident in their Medicare coverage. Known for her warmth, patience, and attention to detail, DeAnna builds strong relationships with clients and takes the time to understand their individual needs.

With a professional background in healthcare administration, insurance processing, and client relations, DeAnna brings extensive experience managing sensitive information, resolving client concerns, and keeping important details organized. Before joining Plan Medicare, she managed the daily operations of a busy healthcare practice, where she coordinated patient care, handled insurance documentation, and helped create a smooth and welcoming experience for every patient.

DeAnna is an excellent communicator and a dependable advocate for Plan Medicare’s clients. Whether she is answering a question, helping resolve an issue, or conducting a policy review, her goal is to make the process as simple and stress-free as possible. Her caring approach and commitment to exceptional service make her an invaluable resource for both our clients and the Plan Medicare team.